Changelog
Follow up on the latest improvements and updates.
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From Our Email Provider:
On May 6th, 2025 between approximately 6:43pm-12:30am EST an issue occurred resulting in messages for some customers not being sent as expected. The root cause was identified and engineering has since resolved the issue. Email sending returned to its expected state after that time period.
Engineering teams are continuing to monitor email sending and implement further improvements to our systems.
Postmark Support 11:53 EDT - 8 May 2025
Now it’s even easier to find the sites you're looking for! You can now
search by Site ID
—in addition to Name and Street Address—on any Program Locations view page.📍
Why it's helpful:
Quickly pinpoint the exact site you're looking for using its unique Site ID.

💡
Customize Your Columns
Want to keep Site IDs front and center?
Use the Customize Columns feature to add the Site ID to your table view.

We’re excited to announce the launch of our new Communications - Email Log feature, designed to give you full visibility into the emails sent from our platform.
What’s New
With the Email Log, you can now easily track and monitor the status of every email communication sent through the system. This includes key delivery insights for each email, helping your team stay informed and troubleshoot faster when needed.
Key Features
Comprehensive Email Tracking:
See the real-time status of your emails, including:
- Sent
- Delivered
- Opened
- Clicked
- Bounced
- Marked as Spam

Dedicated Email Log Page:
Access a centralized log that lists all outbound emails from your account. Quickly filter and search through communications to find the specific emails you're looking for.
Detailed Email View:
Click into any email entry to view:
- A visual preview of the email content that was sent
- The type of email (e.g., notification, reminder, custom message)
- A clear status breakdown and timeline of email events

Why This Matters
This feature helps you easily confirm that your important communications are reaching the right people and gives you clear insight into how those emails are being engaged with. Whether you’re sending inspection reports, deficiency notices, or any other type of message, the Email Log gives you the visibility and confidence to stay on top of your outreach.
new
improved
Caltrans Global Report Updates
The following are Caltrans reports from our Global Library. Please contact support@cloudcompli.com to request access to our new 2022 Caltrans permit.
Report Name
* Release Date
DOT CEM-2030SW Live
DOT CEM-2035SW Live
DOT CEM-20DCONSW Live
DOT CEM-2023SW Live
DOT CEM-2052SW Live
DOT CEM-2024SW Live
DOT CEM-2051SW Live
DOT CEM-2061SW Live
DOT CEM-2062SW Live
DOT ENV-WQP-0003
Pending
Last updated: 3/24/2025
*Estimated Release Date — CloudCompli is actively monitoring Caltrans’ updates regarding the new 2022 Permit. As Caltrans continues to revise its forms, we are closely tracking these changes to ensure our platform remains aligned with the most current versions and requirements.
Site Profiles and Form Location (Caltrans 2022 Permit ONLY):

fixed
SYSTEM ALERT
Report Emails Issue Resolved
We’ve released an update that resolves issues with Report Emails sent through CloudCompli. Your reports should now be delivered smoothly. Thanks for your patience!
Updated 3/14/2025 at 3:32 PM PDT
new
SYSTEM ALERT
Email Issues Update
Our team has identified the issue and is actively working on a software update to resolve the email problem.
Cause of the issue: The CDN validator for report emails showed some deprecation, causing emails to stall and not be sent out.
Updated 3/14/2025 at 3:13 PM PDT
new
SYSTEM ALERT
Email Issues Update
Users are experiencing issues when sending out inspection report emails through CloudCompli. Our team is continuing to investigate this issue.
- Email Client Server - No issues identified.
- Servers - No issues identified.
- Service Operator for email tracking and analytics - Issue reported.
Updated 3/14/2025 at 2:28 PM PDT
new
SYSTEM ALERT
Email Issues
We are aware that multiple users have reported issues with sending inspection report emails through CloudCompli. Our team is actively investigating and working on a solution as quickly as possible. We appreciate your patience and will provide updates as soon as we have more information.
Thank you for your understanding.
Updated 3/14/2025 at 2:20 PM PDT
We’re excited to introduce a new enhancement on our Report Status Page! You can now filter reports by program type, allowing for more efficient and targeted report management.
This update makes it easier to:
- ✅ Quickly review reports for specific programs.
- ✅ Streamline report tracking across different site profiles.
- ✅ Improve data organization and access relevant insights faster.

Navigate to your report status page and select the desired program type to refine your search. Let us know if you have any questions or need assistance! 🚀
new
SYSTEM ALERT
📢 Notice: Temporary Issue with Report Creation
🚩 We are currently experiencing issues with report creation. Our team is actively investigating the cause and working on a solution.
A quick fix is expected to be released soon, and we will provide an update as soon as the issue is resolved. We appreciate your patience and understanding.
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